About

Our Team and History

Our Guarantee

About Us

Road Trauma Support WA is a state-wide service assisting anyone affected by road trauma, regardless of when the incident occurred or what level of involvement the person had, direct or indirect.

Counselling sessions are delivered FREE of charge and no referral is required.

We provide:

  • Information and support;
  • Education and training (costs may apply); and
  • Counselling.

We are committed to being respectful of cultural and family values and provide our service in a safe, non-judgemental environment.

The service is delivered by Injury Matters and funded by the Road Trauma Trust Account with contract management through the Road Safety Commission WA.

A History of Road Trauma Support WA

In February 1999, West Australian couple Alan and Glenda Maloney found themselves on a journey no one would wish to take. Their 17-year-old daughter Skye and her friend died suddenly in a road crash.

Their journey made them realise the lack of support that was available to them while trying to cope with the trauma of their sudden loss and negotiating all the post-crash procedures involved and led to them lobbying and advocating from 2008 for a dedicated service to provide support to all of those impacted by road trauma in WA.

They were assisted by a number of agencies and individuals associated with road safety, trauma, mental health, emergency services and others who worked tirelessly over many years to ensure support would be available to all of those affected by road trauma in WA.

For a more detailed account, click here.

Patron

Injury Matters, Road Trauma Support WA and the Board of Directors are extremely pleased and proud to have Dr Sudhakar Rao as our Patron.

Dr Rao is State Director of Trauma Services in WA, based at Royal Perth Hospital, where the unit provides state of the art emergency trauma and critical care for those with complex and critical injuries. He is a Colorectal and General Surgeon, and Consultant Trauma Surgeon.

Regularly called on to provide media comment about road trauma, Dr Rao has been a well-regarded guest speaker at the award winning annual RAC BStreetSmart event for secondary school students which enacts the aftermath of a crash scene and shows the direct impact a road trauma incident can have on those involved.

Dr Rao has played a key role in establishing the Prevent Alcohol and Risk-related Trauma in Youth (PARTY) program at RPH and has received a number of achievement awards, including the Office of Road Safety Award in 2011, the 2005 NSW Government Humanitarian Service Award and 2004 ICCWA Award for outstanding achievement in injury prevention.

We believe Road Trauma Support WA’s partnership with Dr Rao as Patron is extremely rewarding as we support West Australians who have experienced road trauma and work together to improve outcomes for these people.

Our Team

Sandy Lukjanowski
Chief Executive, Injury Matters

Sandy Lukjanowski, has a Bachelor of Science (Hons) majoring in management with post graduate qualifications in leadership and is currently working towards a Masters of Business Administration. She has an extensive background in leadership of complex teams across the corporate, health and not-for-profit sector.

Ryan Fernie
Trauma Support Manager

Ryan holds a Graduate Certificate in Management from Curtin University and a Certificate IV in Project Management. He has held a number of senior positions within State Government and more recently in the not-for-profit sector and has a strong background in leadership and management.

Melanie Gould
Trauma Support Officer

Melanie has been part of Injury Matters since 2010. Her work in administration for not-for-profit organisations over a number of years means a strong knowledge and skill base for finance and reception at Injury Matters and Road Trauma Support WA.

Georgie Sweeting
Community Outreach Coordinator

Georgie holds a Bachelor of Arts (English) from the University of Western Australia and is currently completing a Master of Strategic Communications, also at UWA. Georgie trained as a journalist with The West Australian and has more than 15 years experience in media and public relations across a variety of sectors.

Susan Medica
Counselling Coordinator

Susan is a Registered Psychologist, with Masters of Psychology (Counselling) and has been with the service since its inception in November 2013. Susan is responsible for coordinating specialized trauma and bereavement counselling services as well as preventative education and professional development workshops. She has previously worked across a variety of fields including rehabilitation, post-natal trauma, institutional and family abuse and in private practice.

Gary Hurst
Counsellor

Gary has been with Injury Matters since 2014 and is an experienced Social Worker, having worked many years in the adolescent and adult cancer field as both clinician and in senior roles. He has also worked with victims of crime, the Cancer Council and young people living with cancer in the areas of trauma and loss and grief. Therapy modalities include Dialectical Behaviour Therapy (DBT) and Mindfulness.

Katherine Cheng
Counsellor

Katherine is a Registered Psychologist and joined Injury Matters in April 2016. She has worked as an employee assistance program (EAP) counsellor, advisor for international students at TAFE and the University of Western Australia, and as a Psychologist with the WA Department of Education and independent schools. Her therapy modalities include Eye Movement Desensitization and Reprocessing (EDMR), Cognitive Behaviour Therapy (CBT) and Narrative Therapy.


Employment

Please visit the employment section of the Injury Matters website for employment opportunities with Road Trauma Support WA.

Privacy

Road Trauma Support WA is committed to upholding the privacy of our clients at all times, providing the highest level of confidentiality and service in all our dealings.

All information, support and counselling services are conducted within an environment of complete privacy, absolute confidentiality and without interruption. To download our privacy statement click here.

Feedback

Road Trauma Support WA works to constantly develop and improve services to our clients. To do this, we regularly consult with the community on a range of key issues and provide mechanisms for people to give us feedback on an informal basis.

Our Service Charter affirms that all clients have the right to provide feedback about any aspect of Road Trauma Support WA; without fear of recourse, expecting that any complaint will be investigated promptly, appropriately and in confidence.

Of course, we love to receive positive feedback, so if there is something about our service that you would like to compliment, please let us know. Any ideas to improve the service are also welcome.

Providing Feedback

There are a variety of ways to give feedback:

Complete our Feedback Form and place in our locked Suggestion Box at reception or mail it to:Trauma Support Manager

  1. Trauma Support Manager
    Injury Matters
    Suite 11, City West Lotteries House
    2 Delhi Street
    West Perth WA 6005
  2. Contact us by phone on (08) 9420 7262 or toll-free: 1300 004 814; or
  3. Email us at admin@rtswa.org.au

You may choose to remain anonymous but providing your name and contact details allow us to acknowledge your feedback, follow up with you for clarification and provide a response.

If you are not feel satisfied with the response, you can submit a written complaint to:

Chief Executive
Injury Matters
Suite 22, City West Lotteries House
2 Delhi Street
West Perth WA 6005

For a list of external avenues for complaints please click here.

Disclaimer

You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider.

Road Trauma Support WA is not a 24 hour crisis service.

For opening hours, click here.

For emergency assistance, please call 000 for ambulance, fire or police, or refer to 24 hour Crisis Support.