About Us + -
Road Trauma Support WA is a state-wide service assisting anyone affected by road trauma, regardless of when the incident occurred or what level of involvement the person had, direct or indirect.
Counselling sessions are delivered FREE of charge and no referral is required.
- Information and support;
- Education and training (costs may apply); and
We are committed to being respectful of cultural and family values and provide our service in a safe, non-judgemental environment.
The service is delivered by Injury Matters and funded by the Road Trauma Trust Account with contract management through the Road Safety Commission WA.
A History of Road Trauma Support WA + -
In February 1999, West Australian couple Alan and Glenda Maloney found themselves on a journey no one would wish to take. Their 17-year-old daughter Skye and her friend died suddenly in a road crash.
Their journey made them realise the lack of support that was available to them while trying to cope with the trauma of their sudden loss and negotiating all the post-crash procedures involved and led to them lobbying and advocating from 2008 for a dedicated service to provide support to all of those impacted by road trauma in WA.
They were assisted by a number of agencies and individuals associated with road safety, trauma, mental health, emergency services and others who worked tirelessly over many years to ensure support would be available to all of those affected by road trauma in WA.
For a more detailed account, click here.
Patron + -
Injury Matters, Road Trauma Support WA and the Board of Directors are extremely pleased and proud to have Dr Sudhakar Rao as our Patron.
Dr Rao is State Director of Trauma Services in WA, based at Royal Perth Hospital, where the unit provides state of the art emergency trauma and critical care for those with complex and critical injuries. He is a Colorectal and General Surgeon, and Consultant Trauma Surgeon.
Regularly called on to provide media comment about road trauma, Dr Rao has been a well-regarded guest speaker at the award winning annual RAC BStreetSmart event for secondary school students which enacts the aftermath of a crash scene and shows the direct impact a road trauma incident can have on those involved.
Dr Rao has played a key role in establishing the Prevent Alcohol and Risk-related Trauma in Youth (PARTY) program at RPH and has received a number of achievement awards, including the Office of Road Safety Award in 2011, the 2005 NSW Government Humanitarian Service Award and 2004 ICCWA Award for outstanding achievement in injury prevention.
We believe Road Trauma Support WA’s partnership with Dr Rao as Patron is extremely rewarding as we support West Australians who have experienced road trauma and work together to improve outcomes for these people.
Our Team + -
Employment + -
Please visit the employment section of the Injury Matters website for employment opportunities with Road Trauma Support WA.
Privacy + -
Road Trauma Support WA is committed to upholding the privacy of our clients at all times, providing the highest level of confidentiality and service in all our dealings.
All information, support and counselling services are conducted within an environment of complete privacy, absolute confidentiality and without interruption. To download our privacy statement click here.
Feedback + -
Road Trauma Support WA works to constantly develop and improve services to our clients. To do this, we regularly consult with the community on a range of key issues and provide mechanisms for people to give us feedback on an informal basis.
Our Service Charter affirms that all clients have the right to provide feedback about any aspect of Road Trauma Support WA; without fear of recourse, expecting that any complaint will be investigated promptly, appropriately and in confidence.
Of course, we love to receive positive feedback, so if there is something about our service that you would like to compliment, please let us know. Any ideas to improve the service are also welcome.
There are a variety of ways to give feedback:
Complete our Feedback Form and place in our locked Suggestion Box at reception or mail it to:Trauma Support Manager
- Trauma Support Manager
Suite 11, City West Lotteries House
2 Delhi Street
West Perth WA 6005
- Contact us by phone on (08) 9420 7262 or toll-free: 1300 004 814; or
- Email us at email@example.com
You may choose to remain anonymous but providing your name and contact details allow us to acknowledge your feedback, follow up with you for clarification and provide a response.
If you are not feel satisfied with the response, you can submit a written complaint to:
Suite 22, City West Lotteries House
2 Delhi Street
West Perth WA 6005
For a list of external avenues for complaints please click here.
Disclaimer + -
You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider.
Road Trauma Support WA is not a 24 hour crisis service.
For opening hours, click here.
For emergency assistance, please call 000 for ambulance, fire or police, or refer to 24 hour Crisis Support.