Guiding Principles

The Guiding Principles of the Road Trauma Support WA service are based on the analysis and recommendations within the report: Establishing a Sustainable Road Trauma Support Service in WA1. After further consultation with the Steering Committee, additional guiding principles were formed:-

  • A comprehensive, government funded, not for-profit Road Trauma Support service established incrementally in WA on a state-wide basis and situated in community-based premises accessible by public transport that is provided to those affected by road trauma at no additional cost.
  • A service available to all people who are affected by road trauma on public roads in Western Australia; those involved and/or injured, the bereaved, and their families, carers and friends, those who may have caused a trauma, witnesses  emergency service personnel2
  • Equity of access is considered for everyone including people from Culturally and Linguistically Diverse (CALD) backgrounds, Aboriginal Australians, and People with Disabilities (PWD) and People with Developmental Disabilities (PWDD).
  • Road Trauma Support WA recognises that psycho-social distress resulting from road trauma can be a reaction that manifests in various ways that are unique to the individual. 
  • People accessing Road Trauma Support WA retain the right to accept or decline the supports offered, which aim to facilitate a person’s ability to engage their own coping skills and to achieve their maximum potential in resuming their family, work and social functioning. 
  • The service is supported by core salaried staff and provides the following assistance according to client’s needs:-
  • Referral and resources to specialised support when required. 
    • These will be provided by appropriately-trained volunteers and specialised trauma and bereavement therapists delivering a suite of complementary direct and indirect services.
  • The service is governed by the ICCWA Board of Management and utilises a high-profile and appropriately-sensitive Patron.
  • The service is linked to, or works in partnership with other services and supports to avoid duplication of resources or the circle of referral for clients.
  • An evaluation and reporting framework is being developed, which will inform quality improvement, ensure effectiveness, and contribute to applied research in the fields of trauma support, counselling and road safety.

1Breen, L. J., O’Connor, M., Le, A. T., & Clarke, J. (2011). Establishing a sustainable road trauma support service in Western Australia. Perth, Australia: Curtin University.

2Due to Road Trauma Trust Account Funding, this does not include off-road incidents which are handled by Coronial Counselling Service or Victim Services.


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